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Answer the Phone
When you call a company that you desperately need to get an answer from and they don’t answer, how do you feel? Most people would not really have any kind of em…
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Come on Down to the Facility
What would you do if you walked into a facility that was completely disgusting? Most people would turn around and walk back out. Other people might consider sti…
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Forgetting The Gate Code
Many times when someone rents a storage unit they may not visit their unit very often as with the caller I spoke with a few days ago. I’ll never forget how frus…
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It is Good to Laugh
Many say that laughter is the best medicine. This is definitely true. Those who laugh more and are more upbeat are not depressed or stressed as most other indiv…
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The Customer is Number One
As a property manager we have all kinds of responsibilities to ensure the store runs well. Not many customers know or pretend to know what we do on a daily basi…
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They Need Your Help
Why do you think customers say no to you as a property manager when it comes to renting a space? Do you think they are telling you no or do you think they are t…
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Keeping Calm in Troubling Situations
- As a property manager, we have to try to be ready for anything that comes our way. Now of course we can only do so much to prepare for different things. In re…
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Reserve A Unit In Advance
- In our current would nothing is for sure. There have been times in which you are expecting one thing, but unfortunately another thing actually happens. That i…
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Using the Right Packing Material
- I often talk to people who need a storage unit. It seems that those who need a small space usually store things in totes. Mostly they store clothes or small…
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Packing Up Your Valuables
- It is very important for you to ensure that everything you pack up will be safe and packed carefully as you are moving from place to place. You can go to your…
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Creating Value with a Moving Truck
- Many self storage companies want to ensure they have all the customers need so they will not have to go looking to their competitors for solutions. The proper…
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Much Needed Truck
- What do you do when you need a storage unit, but are not ready to rent yet? You reserve it! That would make sense to a lot of different people. Naturally ma…
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Communication
- When an owner purchases or builds a new facility they have a vision for that property. They know how it will look from the street. They have an idea of what t…
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I Save Stuff- So What?
- Angela Lechtenberg guest blogger explores the reason she saves things
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Make Every Day Earth Day!
- With Earth Day here, it is a great time for people to start thinking about our planet. There is so much that needs to be done to prevent further destruction o…
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Passion
Sarah Little, Secret Shopping Specialist shares her passion with us.
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Since You’re Already Here…
This blog written by Robin Turner, Call Center manager
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Take Care of Rental Properties
- You are a very lucky man indeed. You and your neighbor not only share common interests but there are certain other things that are common between you. Both of…
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Be Creative, Go Get the Business!
- Do not wait for the business to come to you, go get it yourself. Residential management cannot always sit behind the desk and wait for the phone to ring like …
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1-Up on the Other Guy
Angela Lechtenberg, guest blogger reminds us to keep the eye one the ball and not the "other" guy.
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A Driving By Attitude
Written by Natalie Thomas, Ultimate Secret Shopper
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Adding up the revenue per head
- Welcome to the property management blog, where we watch the property management business.
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Apples to Oranges
Angela Perry, Phone Smart Trainer, gives a training tip for our call center operatorsWelcome to our Property Management blog, the ins and outs of property and c…
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Being Prepared is Half the Battle
- Scientists predict a rough future for us resulting from the harmful effects of global warming. Major storms are supposed to come more frequent and at greater …
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Bum Rush
- Robin turner, Phone Smart Call Center manager, gives us a lesson in the fine art of listening
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Business or Household
Robin Turner PhoneSmart call center manager offers the following for our call center blog.Welcome to the PhoneSmart property management blog and insider view of…
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Business Phone Etiqette
By Liz Langsteiner, PhoneSmart Client Development and call center blogger.
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Clean Clean Clean
- Sarah Little reminds us of the importance of cleanliness
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Concerns
- The other concern that people will bring up when you say, “Since availability is limited, the best way I could help you today would be to go ahead and put a h…
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Do You Have What It Takes?
- Why did you choose the profession or career that you are currently in? What brought you to go through the application process with your company? Maybe some of…
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Don’t build em like that anymore
- I saw an interesting item in a news papare the other day. You may have seen it too,
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Don’t Stop There….
Robin Turner PhoneSmart call center manager encourages us to go the extra distanceWelcome to the PhoneSmart property management blog, the ins and outs of proper…
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Dream A Little Dream
- Angela Lechtenberg, our friend and guest blogger offers this entry for our insider diary of the self-storage property management industry
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Eat your greens
Here’s a blog from Sarah Little in Secret Shop
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Employees and HR issues
- Getting new employees into your selling culture is the first step. The next step is to keep them long enough to start increasing responsibility. The beginning…
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Employees As Customers
By Wendy Velez, PhoneSmart call center bilingual operator and outbound guru.
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Face lifts
Welcome to the property management blog. We are a diary of the property management business.
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Finding The Perfect Apartment
- There are many things to consider when you are searching for apartments. You must decide beforehand what you want. Make categories of the things you are looki…
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Flipping Houses For Profit
- Flipping houses has been a booming business for many years. There have been television shows and self help books and infomercials all claiming to have the sec…
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friends at the window
- I checked into my hotel today and went to my 17th floor room and opened the curtains to look at the view. I was enjoying the view when all of a sudden a man a…
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Get Up and Get the Business
Property managers cannot always wait for the customer to walk in or make a phone call. Especially during self storage business’s drought periods, property manag…
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Getting Better
Ronald Smith, PhoneSmart operator gives this message about quality of service.Welcome to the PhoneSmart Call Center blog, and insider diary of the self-storage …
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Going the Extra Mile
- Ronald Smith Phone Smart call Center operator offers his insight into quality customer service
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Hats off to Air France
- Welcome to the property management blog, our diary of the property management world.
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I’m Not There
PhoneSmart operator Chris Hires addresses and problem we must deal with in the PhoneSmart call center
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It’s all about customizing
- Written by: Tron Jordeim(while on a business trip)
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Knock, Knock Who’s There…?
- Written by Angela Perry, call center representative
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Leading equals Learning
- Angela Perry, Phone Smart call center Trainer reflects on the challenges and rewards of leading.
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Leave a Lasting Impression
Robin Turner, PhoneSmart Call Center Manager shares her wisdom.Welcome to the PhoneSmart property management blog, the ins and outs of property management and c…
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Loft, Flat, Or Garage?
- Single, family, loft, studio, penthouse, mother-in-law, flat, bachelor, garden, and garage are all types of areas that people can live in besides houses. Ther…
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Look at the new www.phone-smart.info
- Have you seen our new PhoneSmart web site?
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Manners Go A Long Way
- Ronald Smith, PhoneSmart call center operator and business blog writer tells a secret about good relations with self-storage customers.
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New People on the Floor
- Robin Turner, Phone Smart call center manager talks about the potential of new call center operators
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Now what for NO
It is estimated that only 70,000 people of the 500,000 or so residents of New Orleans have been able to return home so far. There seems to be no consensus on ho…
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Oh Say Can You See…
Sarah Little shares some thoughts on the holiday.
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Opportunity from catastrophe
- Welcome to the property management blog, our diary of the property management industry.
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PhoneSmart Introduces their newest journalist:
- Jim Camoriano was a reporter for a daily and then a weekly newspaper before becoming managing editor of a monthly magazine in the property and casualty insura…
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Return on effort
- Welcome to the property management blog, our diary of the property management business. I am still at the self storage association conference on Las Vegas. I …
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Save Time, Money and Space
- Look no further. You have come to the right place if you are searching for information on how to best utilize your self storage rental space. What you are abo…
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Simple yet effective
- Last weekend I was in Dallas and watched Mizzou dominate Arkansas in the Cotton Bowl. Though the victory was sweet, our celebratory feelings were short lived …
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Sometimes
Sarah Little, PhoneSmart’s Secret Shop guru shares her happiness in working at PhoneSmartWelcome to the PhoneSmart property management blog
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Splish Splash, I Was Taking A Bath
Natalie Thomas, secret shopper, asks what you do when you slip up.
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Stars in Your Eyes
Angela Perry offers insight for our PhoneSmartproperty management blog, the ins and outs of property management and commercial management.
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Stepping Up
Welcome to the PhoneSmart Property Management blog, the ins and outs of Property Management, Commercial Management, Apartment Management and more.Angela Perry p…
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Switch It Up
Words of wisdom from Robin Turner, Phone Smart call center manager.Welcome to the Phone Smart call center blog and insider look at the self-storage industry
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Thank you
Before you get busy preparing for this weekend’s activities, I wanted to take a minute to thank you.
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The Benefits Of Single Family House Rentals
- His family kept telling him he should purchase a home of his own. He was a successful entrepreneur who enjoyed entertaining friends and family. He believed th…
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The boom town that keeps booming
- Welcome to the property management blog.
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the facade
- Welcome to the property management blog, our diary of the property management world.
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The hurricanes still are felt
- Welcome to the property management blog, our diary fo the property management business.
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The Rat Race
- Sarah Little, Secret Shop and Evaluations specialist share insight into her world in our blog of the property management
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Theses Are A Few Of My Favorite Things
By Liz Langesteiner bilingual phone rep and client services specialist offers her view of life in the PhoneSmart call center.
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This Is Not Bad At All
Jeremy McCainey, PhoneSmart newbie displays a positive outlook on our call center.
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Trust
Welcome to the property management blog, our diary of the world of property management.
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watch the little things
- Welcome to the property management blog, where we look at the world of property management.
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What You See Isn’t Always What You Get
- Ronald Smith, PhoneSmart call center reservations expert offers the following insight.
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Why Do I Need Insurance?
- Angela Perry PhoneSmart call center trainer offers insight on insurance in the self storage business as it relates to the property management industry.
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Why You Should Blog
Sarah Little, Total Quality Assurance Executive and caretaker of this business blog shares the importance of this new property management trend.
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Would You Risk It?
Submitted by Tron Jordheim, director and idea man for PhoneSmart
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Your Stuff Is Safe With Us
Laurie Cox, Outbound Sales Project Manager speaks about the importance of security.
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A Team For Your Real Estate Agency
- If you are planning to start a realty agency, then you have to consider a lot of responsibilities. There are many agencies, which operate their business on th…
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Amenities draw
- Today I’m getting settled into Las Vegas for the self storage association’s fall meeting. I’m staying in a Westin because they have the heavenly bed. I’m real…
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AMLI goes to Morgan Stanley
- Welcome to the property management blog, PhoneSmart’s diary of the property management business.
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Architectural field trip
- I had forgotten how many different and intersting styles of architecture are represented in San Francisco. A stroll through the financial district could hurt …
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Attitude is everything, so they say
- Welcome to the Phone Smart call center blog, an insider diary of the self-storage industry.
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Average Earnings of Real Estate Agencies
Real estate agencies are run by people from all corners of life. Sometimes they do not have any formal experience in this industry. Many people have an idea tha…
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Buying The Right Investment Property
- When it comes down to finding great investment properties , you have to be smart. Only the ones, who invest well, will profit greatly. It is not by any means …
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By The Numbers
As Seen in the April Issue of The Mini Storage Messenger. www.minico.com
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Can they close?
Amenities are great. Well focused amenities are great marketing. Look at what is going on in all sectors of real estate. Properties are being well designed for …
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Customer and culture
I don’t know if any of these are foreign to you or not, but I’ll run through a few phrases really quickly. This may just be a review for you, but that’s okay.
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Customer Service Practices
- There are many people that do a lot of research when looking for the ideal self storage unit. They make many phone calls and search endless websites looking f…
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Days Inn
- We sometimes think that our policies should prevail in all circumstances. But I would like to share a letter with you from an experience I had a few years ago…
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Design It And They Will Come
Written by Natalie Thomas, ultimate secret shopper and contributor to the business blog.Welcome to the PhoneSmart property management blog, the ins and out of t…
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Determine your customer’s needs
- Robin Turner, PhoneSmart call center manager speaks out on a customer service issue.
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DIfferent theories
- Welcome to the property management blgo, our window into the world of property mangement.
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Don’t Forget The Rules
- When it comes to making the best use of your time, you cannot afford to forget about the moving truck. I mean, when you know that you are going to have to mo…
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Don’t Take Advantage of the People Closest To You
Robin Turner, Phone Samrt call center manager addresses interpersonal relationships.
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Dressing Up For Real Estate
- When you think of selling real property you must know that it is like selling any other object and you need to attract the customers to get the best of prices…
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Easy steps to great customer service.
- Ronald Smith, a newbie in our call center reflects on lessons he has learned about being an effective customer service representative.
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Eminent Domain, the coming pain
Welcome to the property management blog, where we watch the world of property managemtn. I copied this item from the Columbia, Missouri Daily Tribune. As states…
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Energy Smart
- Welcome to the property management blog, where we look at issues effecting the property management world.
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Estamos ofreciendo un nuevo servicio
Nuestro departamento de "Secret Shopping" esta ofreciendo un nuevo servicio a nuestros clientes que se llama "Feedback Shop" que consiste en llamar a una compañ…
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Everyone Wants An Apartment
Apartments are such a huge housing demand anywhere you go. Apartments are always needed in every sized city and town. No matter what, people always need somewhe…
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Finding A Real Estate Investment
- It has been a long time since you have taken some rest. As the successful chief executive officer of a renowned firm, you have earned lots of money, money tha…
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Gas prices impact on rentals
- Welcome to the property management blog, our view into the world of property management.
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Get Happy
Today's property management blog is from PhoneSmart sales rep Angela.In this season of celebration, sometimes poeple feel left out. Here is Angela's take on it.
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get more appointments
Thanks for stopping by the property management blog. I was asked to give a quick preview of selling apartment appoinments. Here you go.
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Get old and get spoiled
- Welcome to the property management blog, our window into the property management business.
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Go for daylight…
- Welcome to the property management blog.
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Got Trucks?
Robin Turner, PhoneSmart call center Manager works with callers requesting truck information to turn them into self-storage tenants.Welcome to the PhoneSmart ca…
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Have It Your Way
Written by Natalie Thomas, ultimate secret shopper.Welcome to PhoneSmart's property management blog, the ins and outs of property and commercial management.
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Heat waves
- Welcome to the property management blog, our window on the world of property management.
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How Energy Efficient Are You?
Sarah Little, secret shopper and lover of the air conditioner writes about the heat wave.
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How much is the pet deposit?
- Welcome to the property management blog, our diary of our property management experience.
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I thought I was having a bad day!
DJ, a call center specialist jumps on the phones when they are very busy. She shares the following experience.
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If You Have Time to Lean…Clean
Angela Perry, PhoneSmart Call Center trainer and experienced phone rep offers insight about down times
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Improvise
Welcome to the property management blog, where we watch the property management game.
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ISS seminar outline
- If you are going to the ISS show later this month, you should see our session on maximizing profits. It should apply to several property management classifica…
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July business
Welcome to the property management blog, where we keep an eye on the property management business.
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Just Who Are These HOAs
- So who are these people that call themselves homeowner associations or HOA for short, who claim a portion of our paycheck once a month? In general, homeowners…
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Locating Houses For Rent
- It is that time of the year you dread the most. You are working in the capacity of the chief commercial officer of a huge international organization and it is…
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Main Line
Robin Turner PhoneSmart Call Center Manager expresses a concern for our store managers.Welcome to the PhoneSmart property management blog, the ins and outs of p…
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Melting away
- I went to the bank today to do a few transactions. that is unusual because I like to do as much work on-line as possible. It had just snowed and I thought I'd…
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One big convention and jamboree
- Welcome to the property management blog, our diary of the property management industry.
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Other Price Stall
- Price stall number two: “In order for me to quote you the right price, let me just ask you a few questions.” Well, that’s hard for someone to say no to. They’…
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Otherwise Known As…
Written by Angela Perry, trainer and call center rep and business blog writer.Welcome to PhoneSmart's property management blog, the ins and outs of property man…
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Our first time… blogging
- Some of the newest property management trends in the property management industry are the use of apartment blogs, residential property management blogs, and b…
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Parting Is Such Sweet Sorrow….
- Written by Natalie Thomas, ultimate secret shopper and business blog writer.
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Planning and thinking
- You do have to re-sell your current customers to a certain extent every month, don’t you? Are you actively re-selling the people who moved in last month? Are …
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Prices
- If you’ve got to give price too early, “That 1010 is only $98 and here’s what $98 buys you at our store” you need to focus hard on keeping the rest of the con…
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Prime Property
Welcome to the property management blog, where we look at the world of property management.
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Put On A Smile
Our PhoneSmart newbie, Mary knows how to treat a customer.Welcome to the Phone Smart property management blog, the ins and outs of property management and comme…
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Put On A Smiling Face :)
Our upbeat call center rep, Mary gives us the benefits of a smile.
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Reak Estate Brokers – Boon or Bane
It is more of a benefit as your broker may help you in selling your property fast. The same is true if you approach a realty broker to buy a property, whether i…
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Real Estate Agencies – Bond Between Client and Customer
- An agency is a legal relationship involving certain duties and liabilities and this same relationship is applicable to real estate agency . The agency is resp…
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Real Estate Investment Property
- There are many ways to build your fortune in the world today. One of the most common, and often the easiest to begin, even for the common entrepreneur, is pur…
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Real Estate Search With Internet
- Real estate search is the most important factor for acquiring any property but with the advent of computers and internet this has been brought down to the lev…
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Recovery protocols
Thanks for coming to the property management blog, our diary of the world of property management.
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Reduce Your Stress Level
- When it comes to managing your emotions on the phone, things can get pretty tricky pretty quickly. Especially when you are just starting out, you have the te…
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Relocation to Pompano Beach
Storage Mart has a convenient location in Pompano Beach to assist in your relocation to Pompano Beach needs. Whether the purpose of your move is permanent or se…
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Rentals Are Important!
- When a prospective self storage inquiry is not ready to commit into renting a self storage unit, they go about making calls to inquire rates, security, and so…
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“Role Play”, anyone?
Sarah Little our Secret Shop and Evaluations specialist takes us down a different road
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SALE
Liz Langesteiner, a bilingual customer care specialist speaks out about looking for a “special” special.
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Setting the tone
- Tressa Long, Phone Smart call center newbie shares her experience in customer relations.
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Shelter
- Welcome to the property management blog, our window into the world of proeprty management.
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Still shopping around
Welcome to the property management blog, PhoneSmart’s window into the world of property management.
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Stop and Listen
- Ronald Smith, PhoneSmart call center operator advises us to listen carefully to our callers.
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Store Closed
Robin Turner PhoneSmart call center manager speaks about making an unexpected store closing less stressful for customers.
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Structure changes with you
- Today's property management blog comes from Liz, one of our colleagues at PhoneSmart. We see a lot of companies we serve struggle with their internal structur…
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That’s not what was expected?
- Welcome to the property management blog.
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The benefit of a small business
- Written by: Sarah Little, Secret Shopping Director
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The Eye in the Sky
- Commercial property managers, listen up. You might want to have an extra eye watching over your property. Studies have shown that storage properties with vide…
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The Fun Of Apartments
- One of the best experiences of college is living in small apartments. They certainly can be filled with their fair share of hassles, but this type of living g…
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The luck of the draw.
An experience shared by Sarah Little, Secret Shopping Guru:
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The Other Third
In every business, you make your money in that third that can go either way. These are the people who are really targeted by the advertising dollars. Those peop…
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The Pink Chicken Hat
Written by Natalie Thomas, ultimate secret shopper.Welcome to PhoneSmart's property management blog, the ins and outs of property and commercial management.
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The Return Call
Robin turner PhoneSmart call center manager stresses the importance of returning phone calls.Welcome to our property management blog, a diary of important issue…
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The Rule of Thirds
- Welcome to the property management blog, where we keep our eye on the property management business.
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There’s no place like home…
Despite technology, we can’t control the weather. Here in the Midwest we’ve been experiencing some pretty intense storms. I think a person either hates storms o…
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Thin film power generation
- If you look at this blog ever, you know I am chomping at the bit to see solar power take off. Have you ever seen the thin film technologies that are developin…
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Ways To Spruce Up Your Investment Property
On your way to work one day, you spot it. It is a For Sale sign out in front of a home that must be at least fifty years old. You have been eying this house eve…
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We Save the Savers
Phone Smart sales rep and blog editor Kay Johnson offers hope for all of you “pack rats” and your families
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Weekend Getaway Observations
Written by Natalie Thomas, ultimate secret shopperand business blog writer.
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Who are they?
- Welcome to the property management blog, our diary of our property management experience.
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Why initiatives sometimes fail
Welcome to the property management blog, our window into the world of property management.
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Why It Is Better To Rent
- Many of us love the idea of owning a huge spacious home right off of the ocean where we wake to the warm rays of the sun every morning. Imagine a home that is…
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Write it down
- Ronald Smith, call center “newbie” shares insights on customer service and the importance of good documentation.
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You ARE the Company
By Ronald Smith PhoneSmart call center reservation specialist.
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Almost Time for Students to Apartment Search
Before going away to college, eager students cannot wait to move out of mom and dads house and into freedom of dorm life. But after a school year of shaving cre…
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Are You In Danger Of Losing Your Home?
- With so many of the general public signing on the dotted line for adjustable rate mortgages, it seems their monthly charges are rising with the click of a mou…
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Are you pressed for success?
- Welcome to the property management blog, where we watch property management trends and the property management industry. Today's blog comes from our guest blo…
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Busted Real Estate Web Site Myths
Whether you are new to the world of asset management or have been in it for years, having real estate web sites is a must for all. A realty web site can work wo…
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Clear Out Your Home With Self Storage
- You are standing in your living room after a long, hard day of work. Maybe you did not get that big promotion that you were looking for, and now you simply w…
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Different Kinds Of Rental Properties
If you are searching for rental homes to look into, remember that there are a couple types of options available to you, i.e. rental homes or an apartment. Both …
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Earning Money From Rental Property
- It has been quite a period of time since you have been planning to do something about your residence. You have a huge dwelling in a different part of the city…
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Ease the Pain of Divorce – Rent Near Your Family
- When Rich and Debi decided to get a divorce, they of course considered what the cost would be to their children, both short term and long term. They knew that…
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Easy House Rentals
- If you are a property owner and you want to earn from house rentals , then you better take professional help from any management company that deals with prope…
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Fight the Temptation
- Welcome to our property management blog.
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FREE drawing from PhoneSmart for the Chicago SSA C
- Come by the PhoneSmart Booth and drop your business card in the hat.
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Gain From Real Estate Listings
- You may have a property and sell it, but whether you will get the right price is a question. It needs skilled salesmanship to get the maximum out of any such …
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Get Away with Your RV. Store it when You Get Home.
- Where do you escape to? When life gets hectic or stressful where do you wish that you could escape to? For Tyrone that place was his RV. When the city became …
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global warming
- Welcome to the property management blog where we look at property management trends.
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How To Apply For Rental Homes
There are many companies that deal in management of properties who specialize in leasing homes for a single family. If you are planning to look for rental homes…
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How To Rent Anything You Need
- Depending where you look, you will find a good value on rentals in your area. Of course there are many different types of rentals available to the customer. I…
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Interviewing properties
Finding just the right place to rent an apartment to suit the renter’s needs can be a difficult task considering there are so many places to choose from. What d…
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Introduction of Homes For Rent
- Everyday thousands of people sit in front of hundreds of website to search for home on hiring basis. Homes for rent are available in the market easily. If you…
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Investing In Rental Properties
- Rental properties are hot investment ideas in this insecure stock market scenario that is enveloping the commercial world. You might be having a winkle in the…
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Investment Opportunity Choices
- From the earliest days the main investment of people had been gold and land. The choice did not stray away very much from these two in the modern days. Term d…
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Is There Life Out There?
Written by Kay, our prolific writer of wonderful witisisms.Welcome to PhoneSmart's property management blog, the ins and outs of property management and commerc…
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Jobs You Can Work Around Home School
- Fay decided to home school her children when she realized that the school system they were in was much inferior to her expectations. She did not want to leap …
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Keep Your Security Deposit
- While you are deciding on apartment rentals , you must be prepared to pay a lump sump amount of security deposit to your owner. Most of the states permit the …
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Knock, Knock! Who’s There?
- This blog entry is from the Phone Smart self-storage diary of Angela Perry, Trainer.
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Money Saving Tips For Your Vacation
- Summer is a good time for vacations, and it is usually the time that many people decide to take their time off from work and go on one. A main concern when yo…
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Moving Out Of Mom and Dads House
- Hey! That is great news! You are finally moving out of your Mom and Dads house and going out into the world to live on your own. They must be very proud of yo…
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nice doing business
- Welcome to the property management blog, where we look at the world of property management. How do you stay ahead of your competition without loosing your foc…
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PhoneSmart basic information
1. What hours is the call center open?The call center is currently accepting calls Monday – Friday 6:30 am to 11:00pm, Saturday 7am to 9 pm and Sunday 7:30 am t…
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Places
- Welcome to the property management blog, where we watch the world of property management.
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Protect What is in Your Rental Property
If you do not have rental insurance and a catastrophe occurs to your apartment rental, you can stew your own juice. Regardless if your landlord has the best bui…
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Real Estate Investments
One of the best ways to invest money is in property. A good real estate investment will give good returns on your investment. Property bought at a low price and…
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Real Estate Online Advantages
These days everything is online, be it banking, shopping, ticket booking and continuing in this trend you will get real estate online . Online marketing of real…
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Rental Properties Rising Popularity
- Rental properties are becoming increasingly popular among people in all stages of life. For a college student with a couple of friends, rental properties offe…
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rule of thirds
- Welcome to the property management blog, our window into the world of property management.
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Save For A Down Payment On Your Next Home
- You work hard for your money. Why throw it away? Many people invested in different things in order to make their money grow. Not everyone is fortunate to be f…
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Selection Process To Buy Real Estate
- After making a tough decision to buy real estate your problem is not solved. Now, you need to relax and make a proper planning of how to go about with the det…
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Setting Out To Find Real Estate
- If you are looking to find realty, then you should never think that you are at a loss for tools. Of course, modern technology has made it rather easy to find …
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South Beach Stroll
- Welcome to the property management blog, where we watch the world of property management.
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That Time of Year Again!
- This message comes from our friend Angela Lechtenberg:
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The Allure of Apartment Rentals
- Living in America can be costly, especially when we have a family to support. The rising costs of fuel, childcare, energy and electricity costs and food price…
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The Job
- Nothing can be more interesting than earning from a favorite pastime. All people who are interested in visiting malls every now and then can avail the paid sh…
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The Lakehouse
- Lakes and water bodies have always attracted people. Earlier the people who lived out of the lakes lived by their sides. But now lake real estate has become a…
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TMI, “Too Much Information”
By Ronald Smith, PhoneSmart call center reservations specialist and business blog writer.Welcome to the PhoneSmart property management blog, where we talk about…
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To Share or Not to Share? That is the Question.
Sarah Little, Total Quality Assurance Services Executive and mother, draws a parallel between day care and the property management industry in today’s business …
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Trend or End??
- Written by Sarah Little, blogging champ
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Turn Heads With Your Flipped House
- Anyone who is into realestate management understands the challenges a property owner may face when attempting to flip a recent purchase. Flipping a house is d…
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Wanted Homes For Rent
- Practically everything these days is up for rent. Rent a car, rent a self storage unit, rent an apartment, and rent a date. So it is no surprise that we can e…
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We are a trend
Welcome to the property management blog. We deal with issues involving apartment, commercial and retail rentals.
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What Are Real Estate Services?
- Real estate services are not all about buying and selling houses and land. It is about everything that is related to properties and can include even managing …
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What do you know?
Welcome to the property management blog, our diary of the property management world. When figuring out policies and procedures for your properties you have a lo…
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What??? Free Credit Card!!!
Robin Turner PhoneSmart call center manager speaks her mind on advertising tacticsWelcome to the PhoneSmart property management, the ins and outs of property an…
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What You See Is What You Get
- Are you in the market for a new home? With the economy the way it is, it is great for the potential buyer to get great value for their home. Before you start …
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When are phone calls missed at property?
- Welcome to the property management blog.
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Why Choose Rentals?
Living in a rental house has its clear cut advantages, not the least of which is the lack of responsibility of ownership of the home. Not everyone relishes the …
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Why Rentals Rates Are What They Are
- One of the most popular responses we hear from a customer who needs to rent a storage space is the ever so popular statement that they are just shopping for s…
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A Few Words On Apartment Rentals
- Apartment rentals are self-contained housing units that can be taken for hire. It is very difficult to find a suitable residence for your choice. If you are i…
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Choose The Next Step
Many people that are struggling in the job market today would not consider property management careers as a realistic choice. You should not be afraid to get in…
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Finding A Rental Home Has Never Been Easier
Take a quick trip through just about any residential area in America and you might notice a few things in addition to the manicured lawns, the juniper bushes an…
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Getting Cheap Real Estate
- Housing is a factor that is often the prime concern of any person. They look around for convenient location and good amenities when they look for a place to r…
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How To Intrigue Real Estate Buyers
- Selling a product is a tough affair and real estate is no exception. To capture the market for selling an asset, one has to make it salable by making improvem…
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Movement of people
- Welcome to the property management blog, where we look at the world of property management.
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Moving Cross Country Made Easy
- You know that you are going to be moving across the country, but you are not sure how you are going to do it. Do you find yourself in this situation? If so, k…
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Planning Apartment Rentals Carefully
- It has been a long time and you finally have to say goodbye to your old villa. Since your job requires that you have to shift to a different city, there is no…
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Pros and Cons of Rentals
Rentals are going to be a good source of income which you can have for less investment. You can purchase the property with a small down payment, and then pay th…
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Rental Property That Pays Rich Dividend
- Rental property is a property that is acquired for investment purpose and such investments are gaining tremendous popularity these days. You may be one of the…
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Come to Miami November 29
As you know, South Florida had a bit of inclement weather a few weeks back. Hurricane Wilma blew through in a hurry causing a lot more inconvenience than destru…
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Miami takes a pause
- Welcome to the property management blog.
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See you in Vegas
Special offers for the upcoming ISS show in Las Vegas.
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Real Estate Listings
- The first thing they always show you are the listings for roommates wanted. You will have to move down the page to get to the real estate listings. The saddes…
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Rental Property Advantage Over Owning
- We all want a safe and comfortable place to live. Giving our children a warm and nurturing environment to grow up in is our responsibility as parents. Most of…
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How To Build A Real Estate Website
- Realty agencies face a lot of competition on the World Wide Web. This is the main reason why it is important to pay attention to your real estate website toda…
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PhoneSmart to Give Away Free Hawaii UnConference Registration
- Breaking Self Storage News: Self Storage Press Release
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Real Estate Listings Boost Business
- If you are a realty agent, then real estate listings are one of the most important things for you. There are several ways to get the best listings. There are …
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The old supports the new
- Welcome to the Property management blog, our diary of property management issues.
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How much internal upside?
- Welcome to the property management blog, our diary of the property management world.
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Real Estate Auction For The Highest Bidder
- Real estate auction involves placing an asset on sale at the highest stated price by the available clients. In the present times it is not an easy task to loc…
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10 Points For Your Rental Agreement
A rental agreement is a legal document, which settles down the rules and regulations to follow by both the landowner and tenant party. It is very important for …
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10 House for Rent Search Tips
Quite a large number of population consisting outstation students, young single professionals, newly weds, people from lower income group or retired persons are…
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Kure It Takes First Online Donation From PhoneSmart
- Breaking News : New Self Storage Press Release
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PhoneSmart Hawaii UnConference.com Typo Contest
- Breaking News : New Self Storage Press Release
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The Conversion Scientist Headlines the PhoneSmart Hawaii Un-Conference
- Breaking News: Self Storage Press Release
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4 Ways To Find Rental Homes
These days the demand for accommodations on hire has increased rapidly. The number of accommodations being given on hire has also increased because asset invest…
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Concerns With Rentals
- Living in hired accommodations is usually made out to be living in subordination to the owner of the accommodation. Well, the tenant should know that she shou…
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Getting A House For Rent
- Investing in a property that will pay you back in a regular manner is a very lucrative option of investment. For such a thing to happen you need to invest in …
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Learning About Real Estate Listings
- If you are thinking of buying some real property and wondering where to find one you can always rely on the internet to supply you with enough information to …
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PhoneSmart vs. Snowmageddon: Major Highways Shut Down but PhoneSmart Stays Open
- Breaking News: New Self Storage Press Release
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Play On Words
Ronald Smith PhoneSmart call center representative speaks out about communication and “conditional holds.”
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Business In Real Estates
- By real estates we understand any land accompanied with constructions affixed on it. The term is quite old and we get its reference since many years. This pro…
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Houses For Rent – A Place To Hang Your Hat
- Moving is not always fun. Moving is stressful. And when you include the costs of the moving trucks, the beer for your big strong friends who help you load and…
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Investing In Commercial Real Estate
- Any real property that you buy or acquire for using commercially is a commercial real estate . It can range from houses that you want to give for lease to off…
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Owning Commercial Rental Proprety
- Commercial real estate means any property that is used for commercial activities like stores, shopping malls, offices, hotels and restaurants, storing facilit…
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Some Words On Real Estate Mortgage
- Technically speaking, a real estate mortgage is the amount of money that a financial institution or a bank lends you to buy a house or any other residential p…
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Buying Real Estate Now
- If in the current situation you are thinking about buying real estate then you need to make a little bit of research, so that you can get the best deal for yo…
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Find Amar’e and Win Tickets to the Knicks vs. Nets Game
- Breaking News : New Self Storage Press Release
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House Rentals Win Over Owning
- Choosing a home is a decision that people would do well to take their time in making, whether or not they are buying or signing a lease. The place we live ref…
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PhoneSmart Celebrates Its Own Local Playwright
- Breaking News : New Self Storage Press Release
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Real Estate Auctions and Bidding
- Real estate auctions are on the rise in the present times. There are many asset holders who are putting their assets up for public transactions because this i…
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The Name Of The Game
When it comes to making sure that you are not committing to a major pain in the butt, you have to be sure that you are doing all of your homework, and that you …
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Dogs Welcome In Apartment Rentals
Many owners cringe at the thought of leasing space to dog owners. Renters having a dog or two often face many challenges when looking for apartment rentals . On…
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Rental Properties Available
Living in a college town, one would think there would be no shortage of rental properties. While this may be true, finding rental properties that are actually c…
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The Lord of the Land
- When some thing goes wrong in your place of residence, who do you call? Well it depends whether or not you own your home or if you rent your home. If you own …
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Long Tail
Written by Angela Lechtenberg, guest blogger of the stars.
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Opt For Rental Homes
- As the world faces the economical crunch, more and more people are opting for staying in hired accommodations as they do not have enough money to purchase ass…
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Pets and Rental Properties
- Pet lovers might find it difficult to get rental properties because many owners do not want their assets to be damaged or made dirty by pets. But there are so…
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Discover Rental Services
If you try to take on your property investment alone, you do not have to anymore. There are landlord services available to take some of the load off your back. …
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Owning Commercial Real Estate
- Literally the commercial real estate means those estates that are used for commercial purposes, like retail properties, office buildings, shopping centers, ho…
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Types of Commercial Real Estate
- Throwing down a wad of money on a new business venture is a risky endeavor any time, no matter what the economy looks like. But for a confident, adventurous b…
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Shopping In The Good Ol Days
- Back in the day, it used to be very, very hard to shop around for just about anything. Before computers and the internet, you had to physically shop around. …
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Facts About Apartment Rentals
- A self contained housing unit which may be small or large when acquired on hired basis falls under apartment rentals . It is far more convenient to hire such …
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Real Estate Auction Online and On-Site
- A real estate auction is a favorite hunting ground for all property lovers. These are the best places to find some of the unique and antique pieces of propert…
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Arrange Finances Before Buying Real Estate
- Are you thinking of buying real estate ? There are several things that you need to organize when thinking about purchasing any kind of storage or residential …
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Wish List For Apartment Rentals
Finding an accommodation of choice is a Herculean task in urban areas. Either they are very highly priced or they do not have enough storage or proper amenities…
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Buying Rental Property Investments
Purchasing an asset may be a far cry for many, but taking houses for rent is an increasing trend in the present times. Working men and women, students and peopl…
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Guide To Apartment Rentals
Getting an accommodation in busy cities can be very challenging. Added to that the apartment rentals monthly charges can be very high. A prospective tenant shou…
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Rental Property Rates Increase
- The rental properties market seems to be going through an all time low in the present time. As the prices of assets have risen high, the tenancy charges have …
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The art of the price stall
- A quick note from Sarah Little, Secret Shopping Guru:
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can do!
Answering the Phone with a Can-Do attitude!
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Designed by you
Welcome to the property managment blog, where we look at the world of property managment.
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Happy New Year
- Today's entry is from our colleague Ann. This is her way of wishing all of you the very best for this new year.
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Levels of service
- Welcome to the property management blog, PhoneSmart’s diary of the self storage world.
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Money
- Price is usually the third or fourth reason for choosing a storage unit. It’s often the first thing out of a prospect’s mouth, when they ask you about storage…
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People do their own buying
- Thanks for coming over to the property management blog, PhoneSmart's window on the world of property management. Some people think filling up a property is al…
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PhoneSmart plug
I thought I'd take a minute to give a plug to PhoneSmart.
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Scripting
One of many ways to establish and develop your sales culture is to follow your scripting. Now a lot of people don’t like scripts. That is because a lot of peopl…
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Sorry, I don’t handle that
- Have you every tried to buy something at a store and the person behind the counter told you to see the salesperson? Have you ever had someone in a retail shop…
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Start Investing With Residential Real Estate
- Real property is a good investment tool especially at a time when the economic situation is in doldrums. Unlike stocks the valuation of real property is not t…
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The answer falls on you
- Welcome to the property management blog, our diary of the property management industry.
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Stories and Culture
Stories are a great way to foster a culture. There are some great stories that can help your staff relate to selling. Did you ever go ice fishing? Do you even l…
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monetssori workplace
Welcome to the property management blog, our window into the property management business.
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Energy competition
- In the coming age of energy competition, who will win? Will it be the oil companies or the coal mine operators? Will it be the Chinese, the Indians or the Afg…
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energy options
- Welcome to the property management blog, where we watch the world of property management.
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Going Green
- Welcome to the property managment blog, where we look for interesting issues in the apartment, commercial and retail property world.
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Going Green
- Welcome to our Property Management blog, an insider diary of property management where we look for interesting issues in the apartment, commercial and retail …
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Gone in an instant
- Welcome to the property management blog.
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Save The Planet, Go Green!
- What is going on with our environment? Why do humans consistently deplete all resources and use them for their benefit? The answer is simple. Humans are selfi…
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Get A Move On Finding A Moving Service
- There is a lot that goes into keeping your belongings safe when you are moving. Of course, you have no doubt heard some of the horror stories that people tel…
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PhoneSmart Celebrates 600,000 Leads
- Breaking News : New Self Storage Press Release
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Guide to Investment Properties
- Investment properties can bring you a real fortune if you plan out and do certain homework before really going for the investment. There are many factors whic…
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Make Profits With Cheap Real Estate Deals
- What happens when you decide to buy property but do not have a strong financial background? This is common to many people who decide to make some fast money t…
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Real Estate Investment Guide
- Of all the investment tools experts believe real estate investment is the one that pays back on the higher side. Though like all investments it depends on the…
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Real Estate Investment Tips
So, is real estate investment really very hard? And are there certain tips in real estate investment that can help someone like you? It does not have to be that…
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Why Use A Rental Property
Rental properties could be anything, starting from any multi family commercial building, or private homes, or a part of a home or any place, where you pay a mon…
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Make A Career Of Real Estate Investing
- You are interested in starting a career in real estate investment . There are many questions you should ask before embarking on this path. The most important …
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More about Customers
- Feeling confident in a long term relationship is also important to your prospects. They want to know if you’re going to be a jerk if they have a problem, beca…
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It’s A Never-Ending Search
- Wendy Lane PhoneSmart call center super operator offers insight into property management situations.
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Great Experiences
This is what people are looking for when they deal with you too. They want you to try to make their experience a good one. You don’t have to try terribly hard, …
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Internal Upside
- Where is the internal upside in your property? It is in the rental inquiries you are already receiving. You are probably missing several rental inquiries each…
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staying ahead
Anticipating your tenants’ needs is great way to let them know they are renting in a great place. You have a pretty good idea from your experience in property m…
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Help From Real Estate Agencies
- Have you made up your mind of making an investment in residential or storage unit properties or are you still puzzled about the entire process? The common que…
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Professional Real Estate Listing Advantages
- If you are thinking of selling your residential or commercial storage property and you want to have a good price for it you need to get it on any real estate …
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Real Estate Investment Planning
- If you are thinking of making any investment, then the best kind of investment today is real estate investment . However, before making investment in the prop…
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Callers Say The Strangest Things
Robin turner PhoneSmart call center manager offers the following story about phone calls.
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Commercial Real Estate Investing
- Investing money in land or property has become very popular to beat uncertain economic conditions. It increases economic growth as it adds to the countrys GDP…
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Increase Longevity of Your Building
- Building maintenance is one of the foremost tasks of managing a property efficiently. It ensures the longevity of the building and consequently enhances its v…
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Look Out For Pitfalls In Homes For Sale
- When looking for homes for sale there are certain things that you need to look out for. The cosmetic look is not always the complete look and often there are …
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Most Populart Commercial Real Estate
- Commercial real estate takes many forms and is available in a number of types. There are many uses of such properties and several are used for offices, reside…
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Give a Rats Hooey
- The biggest pests are pests. And if building maintenance neglects to get those creepy crawling, fungus eating pests under control, tenants will be moving out …
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Attitude Is Everything
Written by Natalie Thomas, ultimate secret shopper.Welcome to the PhoneSmart property management blog, the ins and outs of property and commercial management.
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How Rentals Affect Your Income
- It is hard to pin point how many different properties are for rent. From apartments, houses, to condominiums, if you are not in the market to buy a property, …
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Planning Ahead
Welcome to PhoneSmart's property management blog, the ins and outs of property management and commercial management.
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Best Way To Learn About International Real Estate
- Whether you are a seller or a buyer of international real estate , the best place to know and get more information on these residential or storage unit proper…
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Getting To Know About Houses For Rent
- Literally houses for rent means those houses that have been taken on the basis of lease. It means tenants live in the house and it is not invalidated by the o…
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Good Investments in Real Estate
Other than using it for the residential or commercial purpose, real estate can be used as a highly leverage investment which can result into substantial amount …
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Invest Your Time Wisely
Looking to property management agencies has proven to be vital for the success of a lot of people in the field. If you are having trouble deciding what kind of …
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Investing in Real Estate
- If we want to define real estate it is the piece of land including the air above it and the ground below and it can also include any building or structure ove…
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Overcome Financial Strain of Homeschool
- Homeschooling is hard work and life circumstances often put a parents decision to homeschool to the test. First of all, Mom was not always Mom. She once was a…
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get the number
The more leads you put in your lead management system, the more people you will rent to. I know we all want to close a rental immediately and move someone in to…
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Happy Whichever to you!
- How do you greet your tenants this time of year?
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Qualities of a Real Estate Broker
A real estate broker is a person who brings profitable deals to the investors and charges a fee in return. He is different from an agent who works like an indep…
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Real Estate Broker License
- A real estate broker is a person who is authorized to do anything related to the transactions involving real property. A broker can be an individual as well a…
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Do Not Get Burned, Be Prepared!
- A rental property manager may not go through fire and water to protect his tenants from danger, but he should take measures to insure fire safety. In the even…
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Rental Home Options
- It is wonderful to have choices in rental homes but picking the right one can be difficult and stressful. And with so many choices in rental homes it is hard …
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Tricks to Finding an Apartment Rental
- Finding the right apartment rental can be as competitive as finding the perfect job. And it is the opposite of the car shopping experience where salespeople m…
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All You Want To Know About Contracts
- Regardless of whether a person is a property owner or a property manager, a property management contract is really essential for proper management of rental p…
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A Dream Job On The Beach
- Facilities maintenance encompasses much more than emptying trash cans and sweeping the floor. In fact, facilities maintenance can include anything from the ho…
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Retirement Home Benefits
- The retired couple wanted to downsize from their large family home into a more comfortable space close to the golf course they frequented. They needed a place…
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Becoming retail
- Welcome to the property management blog, our diary of the property management world.
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Plan For Managing Rental Possessions
- Needless to day, an effective organization doing rental property management goes a long way in ensuring easy, profitable and stress free realty investing. Som…
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The Bottleneck theory
- Welcome to the property management blog, our diary of the property management business.
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Bi Lingual Scholarship
Welcome to the property management blog, the PhoneSmart diary of apartment, commercial and retail rental management.
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unsure times
Welcome to the property management blog, where we look at the property management business.
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Why a call center?
Welcome to the property management blog, where we look at ways to lease more units. We like to hold our own call center out as a good solution for property mana…
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Will you be in Orange County?
If you will be in Orange COunty California in mid July, cmoe join me for lunch.
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Generations of customers
Welcome to the property managemnet blog, where we look at issues that impact rental property ownership and management groups.
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like a dummy
Welcome to the property management blog, where we keep our eyes on the property management business.
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What are the points?
Welcome to the property management blog. Here are some points to consider when looking for a call center.
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Give them what they want
Welcome to the property management blog, PhoneSmart's diary of of our experience in rental properties.
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How do the calls flow at the call center?
Welcome to the property management blog, where we look at issues impacting rental proeprty. Today I am going to give you an outline of what happens to calls tha…
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Little changes can be catastrophic
Welcome to the property management blog, where we keep a diary of our involvement in the property management game.
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The details
Welcome to the property management blog, where we keep a diary of our experience in the property management field.
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What The Trash Will Tell You.
Welcome to the property management blog, PhoneSmart's diary of the world of renting space.
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Real Estate Rental To Suit You
Making a purchase or renting the right kind of property is a difficult task. You may purchase any property, such as a holiday villa or condominium in your favor…
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For the kids
Welcome to the property management blog, our diary of the property management world.
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A Better Way To Find Real Estate
- To find real estate in prime locations is of utmost importance, especially for businesses. However, it is not always an easy task to locate a good property, p…
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Foreclosures Offer Cheap Real Estate Opportunities
Home seekers as well as property investors are always on the lookout for cheap real estate . For home buyers, cheap properties offer a great opportunity to acqu…
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Importance of Commercial Real Estate
The location of commercial real estate plays a crucial role in the success of a business. In today are tough economic times, business owners need to reexamine a…
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A House for Rent Surprise
If you could travel in time, would you have bought the enormous bread machine that went into the cellar ten years ago? And do you ever wonder why you are still …
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assume the rental
You’ve heard the saying that goes, “You shouldn’t assume anything.” That may be true in life, but it is absolutely the opposite in world of selling. Selling is …
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Cold snap
If we have learned anything this year, it is that the weather can turn things upside down. The ultimate New Orleans weather disaster took that city off the map.…
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Handling Spanish calls
In order to meet the growing needs of Spanish speaking apartment seekers, PhoneSmart is adding a Spanish call group option for its call center customers.
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Want2Store Promo
Get a Free Website for your self Storage business!
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Duties of Real Estate Agents
The common man often does not know about real property more than a child knows how to write. As a child can blabber all the time but cannot write a few words, t…
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Ever need help with a caller?
Welcome to the property management blog, where we share our insights on the commercial and residential property management industry. As a call center and secret…
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The generation mix…the resurgence of clans?
Welcome to the property management blog, where we look at the property management industry for items of interest.
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Real Estate Is A Good Investment
Real estate investment has become a fashion. Like other investments such as in shares or in the banking sector it also has a good return, rather more. Before, o…
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Real Estate Land Investment
Real property means anything that stands on the land including the land itself. People do not only invest in homes and storage buildings and offices but also in…
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Customer service issues
Welcome to the property management blog, our diary of apartment, retail and commercial real eastate.
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Who is on your team?
Welcome to the property management blog, where we look at issues impacting apartemnt, commercial and retail rental projects.
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Introducing Apartments
Apartments are housing units which are parts of a building and this concept of multiple units in a single building is not only popular but quite old. You can ge…
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Where To Find Real Estate
It is no more a problem to find real estate of choice these days. With the advent of the internet, a person can easily browse through to find the real property …
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International Real Estate Investment
Real property is a matter that always carry great amount of risk. It is not only from the falling markets or downward economic trends but also from various matt…
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Lake Real Estate Investment Properties
A lake real estate usually has beautiful location. It is amidst natures beauty but not far away from the central hub. A piece of land in such a locality definit…
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Local Real Estate Information
Housing sector has been able to contribute to a countrys GDP, thanks to the recent huge investments made in properties and lands by people and businessmen. A go…
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Luxury Real Estate of the Rich and Famous
The very word luxury brings to mind the picture of the affluent people and they do not like to live the ordinary way. So it is quite natural that their sense of…
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Dealing With Local Real Estate Agents
The most common property dealing is making a purchase or sale of property within the local region, that is local real estate . There are very few people who pre…
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How To Find Real Estate
If you are looking to buy properties you need to know the right place to look for these properties. It is not easy to make a purchase of property. A number of f…
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6 Common Rental Property Mistakes
Most of the time rental property owners make some big mistakes while renting out their properties to the prospective tenants. This happens, due to their some so…
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A Good Time For Real Estate Investments
People always do not think of real property as a place to live in. Sometimes people make real estate investments too as an alternate channel of investing money.…
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Buying Your First Real Estate Property
Real estate property has attracted many people down the ages and owning such a property actually instills a sense of achievement among the people. Some people i…
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Find Real Estate Homes
Everybody dreams of a beautiful home. Some like it in the suburbs to stay away from the hustle and bustle of the city life and some like to stay at the city to …
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Finding Cheap Real Estate Properties
Any property that cannot be moved falls under real estate properties and can include both buildings and vacant land. Such properties also include the air above …
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Finding Real Estate Foreclosures
Purchasing real estate foreclosures is a good way to get hold of good self storage or residential property at a very cheap rate. Most people look for good prope…
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What To Know About Investment Property
Have you ever heard of the people from the past investing in equities and stocks or term deposits? But you must have heard the discovery of treasures, chests of…
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Work Hassle Free With Your Real Estate Brokers
Real estate brokers are the people responsible for transactions related to the residential, commercial, or storage building properties. But they are not the ord…
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Apartment Rental and Utilities Setup Guide
You can live rest assured, once you transfer the responsibility of your home to any apartment management organization. If you are a busy hard working profession…
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Ten Tips On Homes For Sale
You must understand that the selling process associated with homes for sale , is not quite easy. You have to prepare your homes for selling. The whole process r…
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Buying Property Under Real Estate Foreclosure
Real estate foreclosure is generally the result of bad times of the property owner. This is also the time when most of the buyers flock to the properties as the…
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Managing Via Real Estate Companies
A real estate company can be engaged in various activities related to real property and foremost of them can be said to be related to sales. They can be sale of…
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About Us
PhoneSmart is centrally located in the Midwest and headquartered in The District in Columbia, Missouri. The company serves clients in the United States, Mexico,…
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Apartment brainstorming
Welcome to the property management blog,where we try to give you some insight into residential and commercial property management based on PhoneSmart's unique p…
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Brainstorm resource
Welcome to the property management blog, where we share our views and opinions on running apartments, commercial and retail space.
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Mr. or Ms. Mayor
Being the property manager is a little like being the mayor. I took a tour of an office and retail mix complex with the site manager the other day and was amuse…
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new media and properties
I was looking at www.belleviewproperties.com to look at some of the renovations that are going on in the Northeast. The site has some nice features. You get a 3…
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Quality of Services
Angela Lechtenberg makes the case for quality of product and services.
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rent while you are out
How do you keep from over-staffing your leasing and management office without missing important phone calls? You never know when someone is calling to lease spa…
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Special offer to our readers and clients
If your business is like mine, you have probably seen that you can use different web sites for different purposes. Having several of your own sites to help with…
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What does it take to use a call center?
What does it take to get set up with PhoneSmart Call Center Services?
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Houses For Rent
Why would someone look for houses for rent opposed to apartments for rent? It is the same reason why someone would choose eating caviar over a bowl of cereal. S…
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Want your own in-house call center?
So you want your own call center for your properties?
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Managing Property
Portable self storage is a new limb on the evolutionary tree of management properties. Self storage facilities are really growing to meet the needs of future te…
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Is Now The Right Time To Buy?
Many people are out there trying to make a buck in the current market. The current state of our country is not the best in terms of the economy even though the …
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The Benefits of Listening
Tressa Long Phone Smart operator speaks about the importance of listening to the caller.
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What To Know Before You Buy Real Estate
When you decide to buy real estate it is indeed a major decision not only for you, but also for the seller. Any kind of purchase of property involves huge finan…
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Bargain Real Estate Investments
Real Estate Investment is nowadays considered as a major case of capital budgeting. It can generate the future stream of income by using state-of-the-art invest…
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Home, Sweet Apartment
For many generations it has been a commonly held view that owning your own home is the pinnacle of life here in America. Of course, acquiring a little piece of …
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Maintaining Those Properties
When living in a temporary housing situation, apartment maintenance is an important part of your life. The level to which the management maintains and stays dev…
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Oh Where, Oh Where Will Real Estate Go
The real estate market is facing some serious struggles right now. This is especially true when it comes to the housing sector of real estate. Our economy is su…
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On The Hunt For A New Crib
Many people decide to get their own apartments when they first move out of their parents house. Usually it is that you feel that sense of independence when you …
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Plant Those Flowers For Your Rentals
Spring is finally here! Grass is turning green, flowers are blooming, the days are longer, and people are getting the urge to go shopping for plants for their r…
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Prepare Your Home
Preparing your home for the real estate market can have many aspects, from one or two touch ups to a total renovation of your house, interior and exterior. It h…
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Rent Or Own - Is The American Dream Changing?
Living in a rental is a different experience for every family. Each person that rents rather than purchases a home has differing opinions on the subject. For ma…
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Rising Forclosure Rates Mean Rising Rentals
A growing trend is emerging while many families are facing foreclosure or find it difficult to purchase a home in the current economy. That trend is finding a h…
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Safe Investments In Property
You purchased your first investment property . What an experience! The roller coaster of your emotions ran from the high you get from making the decision to inv…
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Should You Have An HOA
Choosing the best, most convenient and comfortable neighborhood to relocate your family to is an important undertaking of large proportions. There are many ques…
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Steps To Good Building Maintanence
In todays world, you have to know exactly what you are doing in business. We all know the age old phrase, what you do not know cannot hurt you. Well this is act…
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Turning Property For Profit
In todays economy, selling and buying real estate could be a great opportunity for you or a not so smart investment. The current market is not favorable for tho…
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Vacation House Rentals
Many people choose to rent a house while on vacation instead of a hotel. Vacation house rentals are good options for vacationers to stay in a comfortable place …
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Who Do You Rent From?
It is getting to be the end of another school year and for many towns and cities that means college students will need housing. Some college students live in do…
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Who Wants to Move to the City?
In the suburbs, apartment rentals are as easy as spotting homes for sale in Florida after a destructive hurricane. However, apartment rentals in the city are ha…
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Do Not Let Condo Cash Cows Bully You
What happens after retirement for most people? Some people take on hobbies and they ensure that they are able to do the things they have always wanted to do. Ea…
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For Rent
Everywhere you look, everywhere you go, everything is for rent. Is it the new trend? Or is it an old trend that is just becoming more popular and people are bec…
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Run your property like a chess board.
Welcome to the property management blog, our diary of the property management business.
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Taking Care Of Your Property
Living in a rental property brings up questions of how to care for the residence. The property should be treated with respect and free of intentional damage, of…
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When are phone calls missed at a property?
Welcome to the property management blog. Today I want to talk about how a call center can impact the rental activity at your property.
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Making A Good Rental Property Investment
A rental property can turn out to be a money minting asset for the residential, commercial or self storage owner if he knows how to make good profits on it. The…
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