Otherwise Known As

Written by Angela Perry, trainer and call center rep and business blog writer.**Welcome to PhoneSmart’s property management blog, the ins and outs of property management trends. It would be wonderful if all of us had built in thesaurus implanted in our head. This will help us come up with synonyms for words to help communicate with our customers. Here are a few that I have run into while working in the storage industry: Limited availability…………………………….not many left, only a few Administration fee……………………………set up charge/start up fee Climate control………………………………….air conditioned or heated Standard…………………………………………non-air conditioned or heated 24hr access……………………………………come in anytime On site management team……………………….someone lives here at the facility Pro rated…………………………………………only charged you for the days left Cylinder lock ……………………………….the round lock that is most difficult to be broken into Storage containers………………………………..storage units Convenient………………………………………..easy to get/travel to Then there are those that were mention when discussing furniture: Couch……………………………………….sofa Dresser……………………………………chest of drawers Bed……………………………………….…bunk Plastic containers…………………………totes, storage bins Bed/living room groups…………………….bed/living room sets, suites Refrigerator…………………………………fridge, icebox Freezer……………………………………deep freezer Nightstand…………………………………..bedside table Soda…………………………………………pop, coke, soda water, soft drink Well the last example has nothing to do with the property management industry however the synonym is still helpful to know. In the sales and storage industry we must learn to adapt to our customers. I read somewhere that the reason why giraffes have long necks is because the food that they ate was higher than what they could reach with their short necks so they grew long ones. I am not sure if this is fiction or not but for the sake of this blog we are going to believe it is true. Salespeople should be able to adapt. We may not be able to have a brain-sized thesaurus inside of our head but we can learn how to use this list above as a quick reference! Self Storage in Maryland Call Tommy at (301)638-3100 and ask for a coupon. Quality Assurance Assessment at Total Quality Assurance Services

Related Posts:

Manners Go A Long WayYou ARE the CompanyManagers, You Need A Call CenterWhy Do I Need Insurance?Business Phone EtiqetteTo Blog Or Not To BlogTMI, “Too Much Information”Apples to OrangesIs There Life Out There?If You Have Time to Lean…Clean Tweet This Post Disclamer:** This entry is intended to promote our partner StorageMart and some or all participants received compensation.

View admin’s Profile Subscribe via RSS