We are a trend

Welcome to the property management blog. We deal with issues involving apartment, commercial and retail rentals.

I am still at the Brainstorming session in Orlando and I learned something interesting at the trends luncheon presentation. I learned that we are a trend. I know that call centers are a graet idea to capture missed rental opportunities and a great way to manage maintenance requests. But I guess others in the property management industry agree. On-line leasing, call cneters and business intelligence were some of the main waves of the near future that are moving through the property management business. I hope, of course, that this means our company, PhoneSmart, is in the right place at the right time to help lots of properties become more profitable and keep their tenants longer.

There are many factors that make the use of a call center like ours look attractive. Vacancies are up in many markets. Home ownership continues to grow as continually low interst rates are pulling apartment renters into the home ownership market. The fragmentation of demographics is making it trickier to market properties in the wasy they have been marketed recently..

It will be intersting to see how things develop in the next few years.

bye for now,**Tron

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