All Hours Access is an Option at Many Storage Facilities

• If you have been in the North Kansas City****self storage industry long enough, you know that competition in Missouri is tough. There are things that you can do to really set your North Kansas City****self storageapart from the rest. There are many great little things that you can do that will really help your business. One thing that will really prevent you company from achieving your goals is working around the schedules of the average customer. Most storage sites in Missouri have stores that close around five or six everyday with pretty minimal hours on the weekends. This makes it impossible for some customers to rent with you because they may not have jobs where they can just leave for any reason. You do not want to lose customers just because your store hours alienate them. Most North Kansas City****self storagecompanies have these office hours for reasons of cost and you should not extend your store hours if you think that you cannot afford the extra cost. You should just provide after hours numbers for rental inquiries. The number should be forwarded to the site manager so they can do rentals after hours and on weekends. You should encourage your employees to do whatever it takes to get rentals, even if it means working extra hours for rentals. You will need to have loyal employees to pull this off. There are many other articles that go over how to have loyal employees at your North Kansas City****self storagesite through great employee benefits package. It would also be helpful, if not necessary, to have a manager that lives on site. Doing these things will increase the number of rentals that you get and that is always a good thing. Think outside of the box and do things that other North Kansas City****self storagecompanies do not do. The extra thirty minutes of time that your manager has to put in would mean extra revenue and will add to the value of your property, as well. You could maybe set up a nice bonus for getting after hours rentals so that managers will go the extra mile to get the rental. The competition is tough and one way to gain the upper hand is to work harder at getting rentals. Make sure that your employees are happy with their jobs so that they will treat your customers well when they come in to the store. Sometimes all an employee needs is recognition they are doing a great job. An email would be good, but a phone call or personal visit would be better. This will let the employee know that you appreciate all of the hard work that they have been doing to help your company succeed. This would also make employees more likely to get rentals after hours. The after hours number is also a good idea because there may be emergencies that need to be taken care of right away. Storage customers may be locked out of their unit for no reason. When customers visit your site during access hours and after office hours, they need to get to their space. When this happens, it is best to handle the problem right away instead of leaving the problem until the morning. This will lead to customer retention.

Related Posts:

Treat a Storage Customer as You Would a Friend- The Key to Providing Quality Service to Storage Customers- Attracting the Right Employees to Your Storage Company- There Are Many Reasons for Renting Storage- Happy Endings Can Be Found in Self Storage- Storage Helps an Office Run More Smoothly- Business is Booming with Self Storage- Exploring the Wide Variety of Storage Options- Self Storage Companies Can Help with All Aspects of Moving- Relocating Doesn’t Have to Be Hard When You Rent Storage

Tweet This Post

Disclamer: This entry is intended to promote our partner StorageMart and some or all participants received compensation.

View jeff’s Profile Subscribe via RSS